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• Bachelor's Degree

• Very Good

• Fair

• Very Good

• Fair

WORK EXPERIENCE:
Operation Processor Sr
Group Retirement – New Business
AIG Shared Services
Gateway Tower, Araneta Center, Cubao, Quezon City
June 2018 – Present
• Review and process insurance policy
• Maintain database/system by updating and retrieving data of policyholder
• Processing new account set up and paper enrollments
Contract Administrator
Global Sourcing & Procurement Services (GS&PS)
AIG Shared Services
Gateway Tower, Araneta Center, Cubao, Quezon City
February 2017 – June 2018
Functions
● Provide administrative support to AIG internal clients globally (Legal, Sourcing
Managers, Triage Team, and Buying Team Members) in verifying legally approved
contracts.
● Engage in extensive interaction with external vendors by securing a contract
signature (DocuSign)
● Create and review and establish the payment method (Field glass/Ariba-SAP)
for each contract once all of the approvals are obtained.
● Enable vendors in SAP (if a new vendor)
●
Operations Manager
Jstar Internet Café
Anonas Rd. Proj 2, Quezon City
January 2012 – August 2014
Functions
• Handles overall daily activities of the establishment.
• Prepares & files documents, daily sales reports & accounts.• Weekly maintenance of software and hardware to ensure a good state of the computers.
Pharmacy Services Representative
Medco Account
APAC Customer Services (Alorica)
Araneta Center, Cubao
October 2007 - July 2009
Functions
A 24/7 toll-free hotline for pharmacists that can address specific questions relating
● Claim Rejections
● Payment Status
● Prior Authorization procedure
● Explanation of Drug Utilization Review (DUR) messages
●
Store Clerk
Mazeroth Internet Cafe & Gaming
Anonas Rd. Proj 3, Quezon City
June 2005 - January 2007
Functions
● Handles overall daily activities of the establishment (opening and closing of the
shop)
● Assist customers, do basic photo editing, layouts & business cards.

EDUCATIONAL BACKGROUND:
College - 2nd yr
University of the East - Manila
Bachelor of Science in Information Technology
Secondary - 2000 - 2004
Roosevelt College - Cubao
TRAINING:
English Language Proficiency and Online Teaching Practice
The Training Center of IVOLine, Inc.
Pioneer Highlands, Mandaluyong
May 15 – May 18, 2007SPECIAL SKILLS:
● MS Office (Word, PowerPoint, Publisher & Excel), Adobe Photoshop
● Installation of software & hardware peripherals.
● Setup of wireless routers & LAN
● Troubleshooting, assembly, and repair of desktop & laptop